The experts in voice are at Harley Street


Frances at Harley Street

We’re now located on the third floor of 1 Harley Street close to Oxford Circus and Bond Street tube stations. It’s an ideal location in central London. I give one to one training in Accent Neutralisation, Presentation, Interviews, Dialects and Elocution from here. Small, evening tutorials in the Speak English clearly course for accent neutralisation also take place here. Our next evening course starts on Tuesday September 27th and runs through to November 1st. There’s also a special weekend intensive on September 3rd and 4th. Our courses using filmed feedback are held at the Actors Centre. There’s a one day course in Presenting coming up in December. A really popular course for people who want to improve the way they use their voice is also held at the Actors Centre – this is the Improve Your Voice by 90% course.  This isn’t filmed – there’s a lot of physical activity in the course and you need to feel free to let go. Our next open Improve Your Voice by 90% course is in November. A great mix of people come on these courses and the facilities and location of The Actors Centre make it an ideal weekend venue. Check out our course dates by clicking the Courses button at the top of this page.

Are Good Manners Back in Fashion?


Good manners are back in fashion

I have heard that staff at 10 Downing Street were in (pleasant) shock after Gordon Brown closed the door behind him. They were retained and wait for it…treated with courtesy and respect by the new incumbent. Gordon Brown was known for his rudeness and door slamming tantrums. Of course this was all part of his charm according to indulgent mummy Sarah, but not so charming when you have to work for him.

We seem as a country to be in a state of political apathy. It’s not as bad as Belgium where they have no government at all. When I asked a Belgian visitor on a stay over here, what it was like living in a country with no government, she shrugged her shoulders and said “alright, no difference”. So perhaps after all we may be able to govern ourselves? This would seem to be sending out a message to our politicians to tread carefully. Are we being treated to a show of tolerance and good manners from our politicians? Has the coalition introduced a form of communication where good manners are intrinsic?

Great Britain has long been known for its accomplished diplomats with their use of exquisite good manners: “What is the definition of an English diplomat? – “someone who can admonish you, decide for you and leave you feeling elated and grateful for the recognition.”

The distance that good manners supply in communication is just enough to let each person retain “face”. During the eighteenth century actors were addressed with a title: Mrs Sarah Siddons, Mr . Charles Kemble. Surrounded by scandal that makes the life of a celebrity today seem like afternoon tea party, they were still able to work and go out in public unmolested.

Could it be that good character is connected to good manners? Certainly it’s true of international treasure and political survivor Nelson Mandela. Perhaps a spell of uncertainty is what is needed to bring some character forming traits back into politics. We need leaders who we can aspire to and not despise.

Mind, Body, Spirit


Mind, Body, Spirit

Found myself at the Mind Body Spirit Festival. I was there because the nutritionist Gudrun Jonsson, thinks that Dr Roy Martina is the best thing since sliced bread or in her case: sliced pumpkin. Gudrun helps many performers who’ve worked on through injuries and extreme tiredness only to inadvertently cause the breakdown of their digestive system. This in turn affects their voice.

I admired Roy Martina straightaway as a charismatic speaker. He has a warm, honey voice with a touch of a Dutch accent crossed with a Caribbean accent. Winning his audience over in the first sentence he said, “women tend to like me, I don’t know why but please be kind to the few men in the audience.”

Roy Martina
Roy Martina

He spoke for over 2 hours and his enthusiasm for his subject and tireless answering of questions were commendable. After we’d all completed a deep relaxation and severed a few links from the past, we went downstairs to see what was happening in the rest of the festival. I saw an extraordinary demonstration by a company called Innersound. They give Qi energy courses.

The practitioner massages the client and transmits energy into their body by emitting a sound that resembles air being blown down a drinking straw. Using large amounts of breath propelled by the abdominal muscles, the practitioner exhales out while the tongue tip is against the bottom teeth and the tongue blade is raised towards the alveolar ridge. The breath surges into the mouth and bounces against the back of the front teeth before escaping through the tiny space between the top and bottom teeth. Each outburst of sound lasts about a second. Occasionally a practitioner will emit a groan like a blocked drain which is when they come across some really nasty energy that they get rid of through the gurgle sound.

There were some excellent yoga teachers there. In many ways voice and yoga teachings are linked at the hip… Voice exercises are all about releasing your natural voice and yoga is all about releasing your natural energy balance. There are some areas of difference.

There’s a yoga exercise that I practise first thing in the morning where I take short breaths in through my nostrils that fill up my chest like a Michelin tyre. This is great for waking up if you’re a slow burn in the morning but not good for gentle voice release.

One yoga exercise that I’ve used in my voice classes since the year dot, is the ancient Lion’s face and tongue exercise. Stand in alignment in front of a mirror with your arms relaxed by your sides, palms facing forwards. Your feet should be comfortably apart and knees relaxed but not bent. Breathe out completely and in through the nose for 5 so that your middle back and ribcage expand. Breathe out on a loud “hahhhh” sound taking care to keep your throat open and relaxed and simultaneously raise your hands, fingers outstretched and placed either side of your face. At the same time open your eyes and mouth wide with your tongue curled towards the chin as far as it will go…… Relax into your first position while breathing in through the nose. Repeat three times.

You’ll see why it’s called the lion. It reminds me of the start of a New Zealand’s rugby match.

Tracey Emin’s Exhibition


Tracey Emin's Exhibition

Saw Tracey Emin’s exhibition at the Hayward – mainly out of curiosity. I wasn’t really expecting much but I did want to see the famed bed. My spirits weren’t lifted by the words of the ticket collector as we went in: “it’s not my cup of tea…” and on entering the first room my expectations seemed to have been met.

The corrugated hut built on stilts, later explained to me as being built in memory of her father who loved to hear the rain against the roof, dominates the room. On the walls, stitch edged blankets hold written or sewn messages from Tracey as a schoolgirl. Shades of Pink Floyd and the Wall. Neon signs blaze out messages of love and sex. I’m starting to get the picture of an adolescent’s yearning for love through sex.

Through to the next room filled with memorabilia. A huge black and white picture of her family at a jolly outdoor celebration covers one wall, glass cabinets filled with notes and pictures of a museum of art somewhere in Camden. This for me is where it starts to get really interesting.

There is a picture called “goodbye mummy” with embroidered flowers emanating from the womb of the outline of a woman. There are used tampons, with an explanation of her type of bleeding and her acceptance of when it will be over. There is a wordless, looped film of her riding a pony on Margate beach (her hometown) and a graphic shot of her face as she looks into the camera and steers the pony away. It should be funny – like someone pretending to be a wild west heroine, but it leaves you feeling uneasy. There is a film of her being interviewed about her abortion. I don’t know whether or not it was filmed for this exhibition or was filmed some time ago. It is very moving.

Her voice is like a sincere child’s voice and thinking about, it that’s what this exhibition is all about for me. The ebullience, wonder and curiosity of a child, taken beyond into adulthood. The fantastic acceptance of it all. It mentioned in the notes that Tracey Chapman first received recognition when she was interviewed for an arts programme on TV. The impact of a voice can never be underestimated.

Karen Halliday


Karen Halliday

Karen Halliday has been assisting on our courses for the last five years and your feedback has told us just how much you’ve appreciated her kind attention and helpfulness.

Karen is now giving follow up sessions in Standard English conversation for previous Speak English Clearly course participants who would like further practice, or just a refresher at an affordable price. Karen will come to your home or office.

Karen has been trained in RP pronunciation by Frances. Contact her at:

Cheryl Cole’s Accent


Cheryl Cole

So Cheryl Cole’s been axed from the American X Factor on the grounds that her accent is unintelligible to an American audience. American audiences are notorious for not understanding regional English accents, that much is true. I’ve been instructed by producers of films for the American market, to soften regional accents and make sure that the actors’ regional accents aren’t too strong. Trainspotting had subtitles when it was screened in the USA.

I can accept that a judge on a TV show needs to be easily heard and understood both by the contestants and audiences. However, it doesn’t ring true that Cheryl would be sacked because of not being understood. What was stopping Fox from hiring a discreet voice coach with integrity for Cheryl? Just to make sure that she’s clearly understood?

If it’s alright for Catherine, Duchess of Cambridge to have a voice coach, it’s surely alright for our Cheryl. The Geordie accent is particularly attractive and very much part of her personality and branding. This is show business after all. No, there is more to this than is apparent. Anyone who’s seen recent photos of Cheryl with Simon Callow will have seen the body language of estrangement.

Cheryl should take a leaf out of J-Lo’s book. Can you imagine anyone treating J-Lo badly and getting away with it? I think not.

Training via the web


Skype sessions

Our website training facilites are in development. We’re in development on making a DVD which many of you have requested and we’ll be able to bring you inter-active audio/visual training in the future. We are training more people over Skype. You can access Skype booking details by clicking on the courses button at the top of this page and scrolling down that page and clicking on the Skype Training link. It’s always good to have a Skype training session before coming on a Speak English Clearly course and that’s why we include one Skype training session free for every Speak English Clearly participant.

Please email if you’re interested in either of these courses or would like to be notified of our Webinars. Call +44 (0) 20 85422777 to speak to us.

Paloma Faith is Mockneyed


Paloma Faith

Caw Blimey the beautiful singer Paloma Faith has been complaining that people have been taking the rise out of her cockney accent. One of her Professors at Central Saint Martins, where she trained in theatre and stage design, used to mock her pronunciation and she’s been sounding off about it.

A spokesman from the University of the Arts London, which Central Saint Martins is part of , said: The university is home to a diverse community of staff and students from many different backgrounds, and that diversity is a big part of our strength, so we take Paloma’s comments very seriously. We oppose any kind of discrimination and our teaching staff undergo “fairness in selecting students’ training to ensure a level playing field for all applicants”.

Let’s hope that the “fairness in selecting students’ training” extends to when they are training the students. Too many students get confidence knocked out of them for the way they speak. In the arts it’s more likely that students will take it on the chin, notice that it gets them noticed and start using it as part of their image.

This has happened with people like David Hockney, Janet Street-Porter and Tracy Emin. This too may be happening with Paloma Faith, who brands celebrity culture as “silly” and “superficial”. However, sensitive students, can show an outer strength and suffer inside when their accents have been mocked.

I have 2 lecturers who come to me for training who started “dumbing down” their voice and speech when they were made fun of by their tutors at University.

I would always advise that it’s not your accent but the way you use your accent that matters. If you’re going to be a defiant cocky cockney then people will hear that in your accent. If you’re a reasonable speaker and listener then the chances are people won’t notice your accent – and if they do – then you shouldn’t be wasting your time talking to them. Most accents, if they aren’t over strong, are very attractive.

For those who have to do business internationally, it’s important to make sure their spoken English is clearly and easily understood. Americans for instance, are notorious in not understanding English regional accents, which is one reason while dialect coaches on films being shown in America are asked to make sure that accents aren’t too strong.

It’s important to have a clear enough English accent in video conferences between for instance Australian and Indian business people. No matter how brilliant your software team is, they aren’t going to go too far if they can’t communicate in English. This is why voice coaches like me at Max Your Voice, work with people on Accent Neutralisation.

Some people in politics and the legal professions for instance, want to have their original standard English accent restored to them after a sojourn abroad or want to attain a standard English accent. At Max Your Voice, we do both, with care and sensitivity – and a lot of laughs on the way.

Rhythmic and Vocal Profile of English Spoken Today


Rythmic Profile of English

One of the more important aspects of getting some speakers of English as a second language to express themselves more clearly in English is rhythm. Every language, including English, has its own rhythm – some languages acquire a very marked rhythm where words are strongly stressed within groups. In most languages the words are organised so that the rhythmic stress falls on the most important words, i.e. the key words expressing the content of what we’re saying.

However, a problem shared by many who do not speak English as a first language is that they are tempted to use the rhythmic stress of their own language when they are expressing themselves in English. Such rhythms may make the English language more comfortable for them when transferring their thoughts into speech. The rhythm can work well when the stress falls on the nouns or keywords. The problem arises when the stress is made on the personal pronouns – ‘his’, ‘her’, ‘their’, ‘its’ or on the definite article ‘the’ or the indefinite articles ‘a’ or ‘an’.

When this happens, the listener has to decipher the key messages in the speech. It can give diverse messages to the listener and these can often be humorous. Everyone likes to laugh, but when you’re at the centre of the joke and the joke is about the way you communicate, it can be hurtful and disruptive to your confidence and progress.

More seriously, the messages you put across can also be damaging. The worst possible message that wrongly applied stress can send during diplomatic business meetings, for example, is: “I don’t really want you to understand what I’m saying, so I’m stressing all the words that aren’t important to distract you from those that are.”

Max Your Voice takes account of your entire Vocal Profile. The importance for communication of all the different aspects of your voice and speech and the way it’s developed and the way you use it – all of these are addressed in all voice and speech training given at Max Your Voice.

Our Speak English Clearly course was developed over 2 years with the help of an Educational Psychologist. It was tested with 30 different clients who shared 15 different languages. While the structure of the course remains the same as when it was first launched, the Speak English Clearly course has developed along with the changes and influences to spoken English over the last 8 years.

For more information on our courses email or phone +44(0)20 85422777

Fern Bitton’s Interviewing & Presenting


Fern Britton

Sad to hear that Fern may have her afternoon television show axed. Her interviewing and presenting skills are really good – better than the other contenders for this spot: Peter Andre, etc.

When you watch and listen to a Fern interview, you know that she’s interested in the person or people she’s interviewing, beyond the notes that have been handed to her by her researchers.

The long term Woman’s Hour presenter on radio 4, Jenny Murray, has the same talent. Although we can’t see her we can hear the real “wanting to know” interest in her voice when she’s interviewing people.

Scott James on Radio 1 has the same skill, as does Dermot o’Leary. Lorraine Kelly on morning TV has it in abundance. This ability to listen with care and gently probe the interviewer without unnerving them is a wonderful gift and makes for really good viewing and listening.

It’s the production team and the programme format that has let Fern down. They’re, out of touch with what viewers want. Who would want to tweet a programme with an action for someone who just happens to be in in Oxford? No wonder Fern’s looking and sounding uncomfortable.

Source: The Guardian

The Voice, Speech and Communication Specialists