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Can Software Beat Humans at Hearing How You Feel?

When researchers of the graduate department  of the University of Rochester, New York analysed 700 audio samples, their software got the emotional sense right 72% of the time, while a group of 138 people averaged just 60% accurancy.
As we grow up we can lose the connection between our thought and voice and use words rather than our voice to convey our emotions.  Are we loosing our ability to convey any true emotion in our voice?
Have we tried or been encouraged to hide our real emotions in our voice?  Perhaps in an effort to survive difficult relationships?
Grotowski analysed vocal emotions and how we naturally convey them through our voice.  This is part of the instruction on the
Improve Your Voice by 90% course.
Wake up to the power of your voice.
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